Last updated: 23 September 2026
FA Global (“we”, “us”, “our”) respects your privacy. This policy explains what personal data we collect when you use www.faglobal.io, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
The data controller for this website is F A Global Consulting Ltd, a company registered in England and Wales under company number 07736641, with its registered office at 30 Churchill Place, Canary Wharf, London E14 5RE. We are registered with the Information Commissioner’s Office (ICO) under registration number ZA442733.
If you have any questions about this policy or how we handle your data, contact us at business@faglobal.io.
What data we collect
We collect only the personal data we need. This may include:
- Contact enquiries: your name, email address, phone number, company name and the content of your message when you use our contact form or email us.
- Newsletter sign-ups: your email address and your subscription preferences.
- Technical data: your IP address, browser type, device information and pages visited, collected through cookies and similar technologies (see “Cookies” below).
Our currency calculator and live exchange-rate tools do not require you to provide any personal data.
How we use your data
We use your personal data to:
- respond to your enquiries and provide the services you ask about;
- send you our monthly newsletter, where you have subscribed;
- operate, secure and improve our website;
- meet our legal and regulatory obligations.
Our lawful basis
- Consent: for our newsletter and for non-essential cookies. You can withdraw consent at any time.
- Legitimate interests: to respond to business enquiries and to run and secure our website.
- Contract: where we take steps at your request before entering into an agreement with you.
- Legal obligation: where we must keep or share data to comply with the law or our regulators.
Cookies
Our website uses cookies that are strictly necessary for it to work. With your consent, we also use Google Analytics cookies to understand how visitors use the site, such as which pages are visited and for how long. Google processes this data on our behalf; you can read how Google uses data at policies.google.com. You can change your cookie preferences at any time through your browser settings.
Who we share your data with
We do not sell your personal data. We share it only with trusted service providers who help us run our business, such as our website host, Google (for website analytics) and Medium (which delivers our newsletter), and only where they are required to protect it. We may also share data where required by law or by a regulator.
Our website also links to and displays content from third parties, including Medium and LinkedIn. Those services have their own privacy policies, which we encourage you to read.
International transfers
We have offices in the United Kingdom, Estonia and South Korea, and some of our service providers, including Google and Medium, may process data in the United States. Where your data is transferred outside the UK, we make sure appropriate safeguards are in place, such as adequacy regulations or the ICO’s International Data Transfer Agreement.
How long we keep your data
We keep personal data only for as long as we need it. Enquiry data is kept for 12 months. Google Analytics data is kept for the period set in our Google Analytics account, after which Google deletes it automatically. Newsletter data is kept until you unsubscribe. Where the law requires us to keep records for longer, we will do so.
Your rights
Under UK GDPR, you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate data;
- ask us to delete your data;
- restrict or object to how we use your data;
- receive your data in a portable format;
- withdraw your consent at any time, where we rely on consent.
To exercise any of these rights, email business@faglobal.io. We will respond within one month.
Keeping your data secure
We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access.
Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk or by calling 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated.